Welcome to the North Carolina KPS Support Site. The purpose of this site is to enhance the support services we provide you. You have a number of resources here to help you resolve problems, report bugs, and suggest improvements to products and services.

• Contact Support: If you need to contact Support to ask a question, report a bug, or make a suggestion,  click on the 'Contact Support' menu link.
• Manuals: Click the 'Manuals' menu link to view the online support documents (e.g., User Manual, etc.) for the NC Prevention System.
• FAQs: To search the "Frequently Asked Questions" section for a list of commonly asked questions that will help you use NC POPS, click the 'FAQs' menu link and follow the instructions.
• Library: To view helpful documents for using NC POPS, click the 'Library' menu link.
• What's New: Occasionally check out the "What's New" section to see what has been recently added to the NC Prevention Service by clicking on the "What's New" menu link.
• Multimedia Videos: To view training videos that show you step-by-step instructions on how to use NC POPS, click the 'Multimedia Videos' menu link.
• Online Trainings: Click the "Online Trainings" menu link to receive information regarding Online Trainings.
• Service Evaluation: To evaluate NC POPs, click the 'Service Evaluation' menu link.